Provider fault in Miami [Workaround Applied]

We're back onto the original configuration, having applied a network configuration workaround to hopefully prevent the same issues. We await a proper resolution from our provider. - Cyan Wed 7 May 13:11 BST.

We've applied a traffic workaround while waiting for our provider to fix the underlying issue. - Cyan Mon 5 May 13:19 BST.

We're identified an issue with our providers' routing in Miami which is impacting traffic in the Southern US and Central/Southern America. We cannot mitigate this issue without causing further issues, so are waiting for a fix from our provider. - Cyan Sun 4 May 22:50 BST.